About Us   |   Shipping Policy   |   Return Policy   |   Contact Us

Wine is our passion. In 2003, we moved to the heart of Washington wine country and quickly embraced the culture and beauty of the Washington wine industry. We began touring though wine country religiously, tasting the wine and learning from the wine makers and growers.

We identified a need for wine lovers to experience Washington wines in locations that these small-batch masterpieces were not readily available. For this reason, WashingtonWineCellar.com opened and we began retailing wine on the Internet as one of the first companies completely dedicated to just Washington wine.

We are pleased to have expanded into offering monthly and quarterly wine clubs. It is our opportunity to share with you a regular tour through Washington wine country from the comfort of your home. You will now be able to taste the superior wines that Washington has to offer, learn about the wine makers and the passion that drives them and share a few tips from friends to help you enjoy the full experience that Washington wine has to offer.

With Washingtonwinecellar.com, we hope you will feel the Washington wine experience and all of the passion that has been put into the bottles we send you. It is our mission to share Washington wines with you, because we know you will appreciate the purity and quality as much as we do.
Cheers!

Adrian and Kim Cushman
Proprietors ~ WashingtonWineCellar.com

Shipping Policy
PLEASE READ CAREFULLY. Washington State laws prohibit the sale of wine to the following states; MT, UT, SD, OK, AR, MS, AL, TN, KY, PA, ME, MA, NJ, MD, DE. We cannot ship to these states at this time. Please do not subscribe for wine club shipments if you plan to ship to the above states.

There will be a 25% processing fee deducted from any refund, should we have to deny shipment to an unauthorized state. If your state is listed, feel free to contact your states legislature and/or visit www.freethegrapes.org to find out what you do to can change your state's shipping laws.

You may have a billing address in one of the prohibited states and ship to a different state that is not listed, you just may not receive wine in the listed states.

Wine Shipments are shipped from Washington State via ground delivery unless specifically expedited by the subscriber. It is our recommendation that anyone outside of the western United States ship using 3-day services or faster. It is the subscribers' responsibility to specify their desired shipping method at the point of purchase. Wine is perishable and WashingtonWineCellar.Com cannot be held responsible for wine spoilage due to extreme weather conditions. If you would like your monthly shipment to be held, we will hold the wine for one month per your request. We do not allow for local pickup or delivery, all shipments will be shipped via common courier. We are unable to ship to PO Boxes, so please always provide a physical address.

All wine shipped from WashingtonWineCellar.com is shipped using new, FedEx and UPS approved packaging materials to ensure your wine from being broken. We use only environmentally friendly packaging that is recyclable.

Age verification is required for all shipments. Someone 21 years or older must be available to sign for your shipment upon delivery. For this reason, we recommend subscribers to ship to a business address if somebody is not readily available to sign for your delivery.

By subscribing for wine shipments on WashingtonWineCellar.com, you are verifying that you reside in a state that is allowed to accept wine shipments. With you're purchase you are also verifying that you are 21 years of age or older. Title of the wine passes in the state of Washington and shipping is the responsibility of the buyer. WashingtonWineCellar.com will act as an agent on behalf of the buyer to arrange transportation.
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Return Policy
Your satisfaction is guaranteed. If you are not pleased with your monthly shipment, simply contact us and we will either ship you replacement bottles of wine, or refund you upon receipt of the unused portion of wine.

We cannot be held responsible for items damaged by heat or cold during transit. Please refer to our shipping policy for further information on shipping recommendations.

Rarely wine is damaged during transit and in almost all cases, the package is visibly damaged. Please do not accept wine if there is a visible leak, or break, send it back immediately with UPS and they will mark it with verification that it was damaged during transit. It is also your right to open the shipment in front of the UPS driver at the point of delivery if the package is questionable, if there is damage, they will take it back immediately. Your shipment will be replaced promptly when we receive it back from UPS. If you accept wine and later find it damaged on the inside, please contact us and we will resolve these issues for you.
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Contact Us
WashingtonWineCellar.Com 

Adrian and Kim Cushman - Proprietors  
4535 SE Bakken Ct NE
Port Orchard, WA  98366  

Phone: 360-536-5892
Fax: 360-443-2343
For information, e-mail info@washingtonwinecellar.com 
Member questions, e-mail customerservice@washingtonwinecellar.com